ErrorLens · AI-assisted debugging and monitoring, offered as SaaS

See, triage and investigate application issues with AI assistance.

AI-assisted debugging, monitoring, and issue visibility supporting engineering investigation and response.For engineering teams that run and support applications. Our own engineers use it on the products we build.

Tell us about your operation and we’ll get in touch to show you a live demo in a meeting.

Engineering IntelligenceErrorLens
  1. 01
    Identify

    Put the issue and its context together.

  2. 02
    Triage

    Decide what needs attention.

  3. 03
    Investigate

    Use assistance. Keep the judgement.

Illustrative workflow. Explore each view below.

  • Offered as SaaS
  • AI-assisted, engineer-reviewed
  • Used on our own products
  • Your data belongs to you

Engineering Intelligence

A clearer view for the engineering team.

A failure signal is only the start of the work. ErrorLens supports visibility, triage, and debugging so engineers can understand the issue and decide what needs investigation next.

  • Issue visibility

    Bring application issues into a view engineers can work from.

  • Triage

    Review the available context and identify what needs attention.

  • AI-assisted debugging

    Support investigation with assistance that engineers evaluate against the evidence.

  • Reliability monitoring

    Follow signals related to application behaviour and reliability.

  • Response analytics

    Look at the engineering work around issues and response.

  • Cross-product observability

    Support engineering visibility across the product stack.

Explore the workflow

From a signal to an engineering investigation.

This conceptual example shows issue intake, triage, and investigation. AI assistance supports the engineer’s judgement; the demonstration does not apply changes to a system.

ErrorLens.CONCEPTUAL WORKFLOW
01 / Identify

Put the issue and its context together.

Review the application signal and the information available for investigation.

Examples illustrate issue visibility, not live incidents or reliability metrics.

Signal
Request failure
Area
Application API
Next step
Review context
Signal
Job exception
Area
Background task
Next step
Inspect record
Signal
Slow operation
Area
Application
Next step
Investigate path

Illustrative records and interactions — this is not a live product session.

  • A shared issue view

    Engineers have a place to start investigating.

  • Context for triage

    Available signals inform the next action.

  • Human-reviewed assistance

    Engineers check explanations and proposed changes.

  • Feedback into the build

    Investigation findings inform ongoing development.

A connected sequence

From a signal to a validated change.

How the work moves through ErrorLens. Environments, access and support scope are agreed with you and set out in the written proposal.

  1. Observe

    Receive a signal with the available application context.

  2. Triage

    Assess the issue and identify an investigation owner.

  3. Investigate

    Use context and assistance to form a testable explanation.

  4. Validate

    Check the proposed change and its effects.

  5. Learn

    Use the findings to improve the engineering response.

Before we get started

Questions about ErrorLens.

Can we use ErrorLens on our own applications?

Yes. ErrorLens is offered as SaaS. Tell us about your application and we’ll get in touch to show you a live demo in a meeting.

Does it automatically fix application errors?

No. ErrorLens helps engineers see, triage and investigate issues, with AI assistance they check against the evidence. Engineers review and validate every change.

How does it relate to Vloud?

Vloud handles deployment, hosting and runtime operations. ErrorLens helps engineers investigate the issues that come up. Both are offered as SaaS, and our engineers use both.

Can we see ErrorLens working?

Yes. Tell us about your operation and we’ll get in touch to show you a live demo of ErrorLens in a meeting.

How much does ErrorLens cost?

There’s no public price list. We price to your scope and confirm it, with the timeline, in a written proposal after a free 30-minute discovery call.

How long does it take to get started?

It depends on your application and how it runs today. The timeline is confirmed in the written proposal.

Who owns our data?

You do. Your data belongs to you.

What happens after go-live?

Your account manager remains your point of contact, and the support arrangement is agreed with you and set out in the written proposal.

Who will we work with?

An account manager, plus the engineers on your project. We work in Arabic and English, and we sign an NDA if you need one.

Start with your requirements

See ErrorLens in a live demo.

Tell us about your operation and we’ll get in touch to show you a live demo in a meeting.